At Velmento Technologies, we prioritize transparency and customer satisfaction. Please take note of the following refund policy:

As all our products, including hardware, solutions, and services, are provided on a prepaid basis, billing occurs on the first day of the prepaid period (whether monthly, quarterly, half-yearly, or as chosen by the customer).
Refunds are not applicable if a customer cancels their order before the end of the prepaid period. Customers are encouraged to fully utilize the purchased products and services during the prepaid period, as no refunds will be issued for any unused portion of the period.

For any questions or clarifications, please feel free to contact our support team.